Certified Women-Owned Business


Global Infrared has grown into one of the largest US based Thermal Imaging Firms, and is the largest Woman Owned and Operated Commercial Thermal Imaging Firm. Global Infrared is certified by the Greater Women’s Business Council, Minority Women Business Enterprise, and the Women’s Business Enterprise.

Founder and CEO Kerisa Hatfield has pushed the company towards continual innovation with infrared technology advances and has built long lasting relationships with several of the largest accounts in in the nation due to her intense focus on personalized customer service.


We use only the top of the line FLIR-ThermaCam Infrared Imagers with radiometric software for a complete complete in-depth analysis of the electrical anomoly. Our infrared inspection reports are available in easy formats that integrate into our clients preventative maintenance program.

Therefore We Offer Our Reports In The Following Formats:

  • Transmitted via e-mail in a PDF.
  • Website based encrypted and protected FTP site for long term storage and downloading as needed.

Our Thermographic Reports Are Structured As Follows:

  • Introduction/Report Summary: This provides detail on the survey carried out together with a top level summary of the overall findings.
  • Main Body Report Pages: Where faults/anomalies are identified, an individual report page is produced providing a description of the fault, its severity and recommended remedial action.
  • Appendices: These pages provide a checklist and images of every asset inspected during the survey. This provides an auditable record of what was inspected, together with equipment health at the time of the inspection.
  • We include our Preliminary Fault List in MS Excel format.


Customer Service is the keystone of our long-term value to our Customers. We do our best to dedicate the same inspectors to your facilities each year to:

  • Build a personal relationship and report between our customers and Global Infrared.
  • Simplify and streamline future inspections.
  • Enable us to address additional onsite concerns with additional time allotted

We assign a personal account manager who will remain the single point of contact for our customer. This will allow us to:

  • Build a personal relationship and report between our customers and Global Infrared.
  • Initiate contact with each facility annually to set up inspections that work with their schedules.
  • We can provide web hosting of your annual inspections allowing delegated and secured online access to all reports and local facilities access to their report.

Our motto at Global Infrared is “A Customer for Life” and our people are what make that possible. We care about doing the absolute best job for you, and earning your future business and most importantly, keeping you happy for years to come. Our team make sure that customer satisfaction comes first and our inspections are carried out with the upmost thoroughness and expertise.

Safety & Qualifications

A picture of the osha logo.

Safety: Thermal Imaging is a service which is non-intrusive and should have no impact on normal business operations. Safety is our primary commitment, and all work is carried out in accordance with our method statements and risk assessments which are available on request. Global Infrared carries professional indemnity and $5m public liability insurance.
Qualifications: We adhere to all OSHA safety regulations by way of the National Fire Protection Association’s (NFPA 70E) Electrical Safety Requirements for working in and around (High Voltage) equipment. This equipment can range from transmission voltages of (44,000) volts, primary voltages of (12,470) & (4,160) volts and secondary voltages of (120/208) & (277/480) volts. We achieve this standard by utilizing only (ATPV) rated (Personal Protection Equipment) as mandated in the areas of (FR) clothing specified by (ASTM F1506) and eye protection by ANSI Z87.1 for (ARC) hoods and face shielding.

Who we serve